Privacy Policy

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you visit (collectively, the “Website”, “WHAT IS SELF”, “Company”, “we”, “us”, and “our”).

The terms “you” and “your” relate to the WHAT IS SELF user. WHAT IS SELF ‘s Services, whether on the WHAT IS SELF Website or elsewhere, are referred to as “Services.”

This Policy is a part of and incorporated into the Terms of Use, and should be read in conjunction with them. Capitalized terms not defined herein shall have the meaning ascribed to them in the Terms and Conditions.


You agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as specified and collected by us in compliance with this Policy by using the Website and Services. Please do not use or access the Website if you do not agree with the Policy.


Links to other websites may be found on the Website. This Policy does not apply to any personal information gathered about You while visiting such websites. WHAT IS SELF is not responsible for, and has no control over, the practises and content of any website that can be reached through the Website’s links. This Policy does not apply to any information you may provide to any of our service providers/service personnel that we do not ask you to provide to us or any of our service providers.


The following information about you will be collected and processed by us:

  1. Information you give us – This includes information submitted when you:
  2. Create or update your WHAT IS SELF account on the Website, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. If you sign in to the Website through third-party sign-in services such as Facebook, Google Plus or Gmail or any other social networking or similar site (collectively, “SNS”), an option of which may be provided to you by WHAT IS SELF at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data; or
  3. Your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information.
  4. Report problems for troubleshooting.
    Information we collect about you- This includes the information which we automatically collect and analyse:
  5. We may keep a record of any conversation you have with us (whether via email, phone, the Website, or elsewhere);
  6. Location information:We may collect your real-time information or approximate location information as determined using data such as GPS or IP address, depending on the Services you use and your app settings or device permissions.
  7. Transaction Information: We collect transaction information and information about your activity on our Services, such as the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, and telecommunications data.COOKIES, WEB BEACONS AND THIRD-PARTY WEBSITES OR ADVERTISEMENTS:We use the following third-party websites, plug-ins and general software for the purposes so specified above and enhance the working, performance and personalization of the Website:
  8. Cookies are small text-based files that are stored on the User’s device to improve the Website’s personalization. We do not use cookies to save your personal information; rather, we use them to make it easier to use the Website and to make it easier to use over time. In the event that the User(s) is/are dissatisfied with the cookies that are being stored on their Device, the User can delete the same from their device;
  9. Web Beacons:Web Beacons are often transparent graphic images that are placed to monitor the behavior of the User(s) visiting and using the Website and are often used in combination with cookies.
  10. Google AnalyticsGoogle Analytics is web-based analytics that offers tools and services for analysis of data and making the Website’s performance better.
  11. Third-Party Advertisers:Certain third-party advertisements and links are hosted by us, and we participate in the process of hosting them. However, the User should be aware that such third parties are unrelated to the Website or the Company, and that the User(s) must click on such advertisements/links on their own volition, risk, and understanding.
  12. In order to properly use and gain access to the Website, the User must consent to the presence and use of the above specified. The User shall have the power to disengage the presence of any and all of the above specified apart from those deemed necessary for working of the Website.USES OF YOUR INFORMATIONWe use the information we collect for the following purposes, including:
  13. To enable other services, as well as features to personalise your WHAT IS SELF account; to supply, personalise, maintain, and develop our Website;
  14. To fulfil our commitments under any contracts we may have with you, as well as to supply you with relevant information and services;
  15. Internal operations, such as troubleshooting, data analysis, testing, research, statistical, and survey objectives; to administrate and enhance the security of our Website;
  16. To provide you information on services we believe are comparable to those you already use, have inquired about, or would be interested in. If you are a registered user, we will send you information about these services via electronic means (email, SMS, or phone).
  17. To better understand our users (what they do on our Services, what features they like, how they use them, and so on), to improve the content and features of our Services (for example, by personalising content to your interests), to process and complete your transactions, to make special offers, to provide customer service, and to process and respond to your queries;
    For the purposes outlined above, we may combine information we acquire from third parties with information you provide to us and information we gather about you. We may also anonymize and/or de-identify information collected from you through the Services or other means, such as the use of third-party web analytic tools. As a result, this Policy does not prohibit our use and disclosure of aggregated and/or de-identified data, and it may be used and given to others without restriction.
    DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATIONWe may share the information that we collect for the following purposes:
  18. With Service Providers: In order to support our company, we may share your information with consultants, marketing partners, research firms, and other service providers or business partners, such as payment processing businesses. Your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in connection with our Services, to assist us in analyzing and improving the use of our Services, and to process and collect payments, for example. We may also hire vendors to help us with various tasks, such as conducting surveys.
  19. For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting uswhen we are obligated under applicable laws or in good faith to respond to court orders and processes; or detecting and preventing actual or potential occurrences of identity theft, fraud, abuse of Services, and other illegal acts;
  20. For Internal Use:For internal business purposes, we may share your information with any current or future member of our “Company” (as defined below) or affiliates. The word “Company” refers to any entity controlled by, or under common control with a person, whether directly or indirectly, or, in the case of a natural person, any Relative (as defined in the Companies Act, 1956 and, to the extent applicable, the Companies Act, 2013).
  21. With Advertisers and advertising networks: We may partner with third parties, such as network advertisers, to deliver ads on the Website as well as on third-party websites and other media (e.g., social networking platforms). To analyse the efficacy of their ads and to customise advertising material for you, these third parties may employ cookies, JavaScript, web beacons, Flash LSOs, and other tracking technologies.
    CHANGES IN POLICYWe may alter our Policy from time to time, and any changes will be noted on this page. If we make any significant changes to this Policy, we will try to give you reasonable notice, such as a conspicuous notice on the Website or an email to your registered email address, and we will acquire your consent as needed by relevant law. Your continuing use of our Services after we post or provide a notice about our changes to this Policy shall represent your approval to the amended Policy, to the extent permitted by applicable law.